Lost and found and coat check
To access the Museum and ensure everyone’s safety, visitors' bags must go through security inspection, before the entrance to the ticket office, in the Duse Atrium. Items judged unsuitable (scissors, blades, nail files, Swiss knives, etc.) must be deposited with the security personnel. (These items can also be retrieved from them at the end of the visit.)
To inquire about a lost item, send an email to the following address: email@example.com.
The message should contain:
type of object, with a description of it, or type of document (passport, driving license or other);
the date you lost the item.
All emails will receive an answer within 1-2 working days.
The lost property office is open Monday to Friday, 10.00-13.00 / 15.00-17.00.