Lost and found and coat check

During this time of transformation and reorganization of the Museum, the cloakroom can only be used for the free and mandatory storage of:

• personal bags exceeding the dimensions of 30 x 40 x 15 cm


• backpacks from summer camps and/or schools with reservations

Umbrellas and large luggage cannot be stored.

To access the Museum and ensure everyone’s safety, visitors' bags must go through security inspection, before the entrance to the ticket office. Items judged unsuitable (scissors, blades, nail files, Swiss knives, etc.) must be deposited with the security personnel. (These items can also be retrieved from them at the end of the visit.)

All objects, lost, mislaid or forgotten on visits to the Museo Egizio, if found in the museum, will be kept for about one month.
To inquire about a lost item, send an email to the following address: centralino@museoegizio.it.

The message should contain:

given name;

surname;

telephone number;

type of object, with a description of it, or type of document (passport, driving license or other);

the date you lost the item.

All emails will receive an answer within 1-2 working days.
The lost property office is open Monday to Friday, 10.00-13.00 / 15.00-17.00.